The Medicaid Playbook
The Medicaid Playbook
Overview
Designed a platform that simplifies 1,000+ pages of complex Medicaid RFPs into clear, interactive insights, helping a national health insurance company quickly see why competitors win and strengthen their own proposals.
My Roles
Team Members
Tools
Client
Sole UX Designer
Research, Testing, Design
Cross Functional Collaboration
Figma
Figma
Maze
Word
Excel
SharePoint
Teams
Outlook
Internship
Senior Director, Government Markets
Director of Government Solutions (Manager)
Government Solutions Senior Consultant
Business Senior Analyst, Government Markets
Internship
Spotlight
Designing the way forward
Designing the way forward
Designing the way forward
Click to view Figma file
Video is about 1:52 long
Research
How Research Guides Design
How Research Guides Design
How Research Guides Design
Main Problem
Align Goals
Understand the Users
Medicaid Requests for Proposals (RFPs) are long, dense, and difficult to navigate, leaving The Plans without the insights they need to compete effectively. Without a clear way to see why competitors win, proposals were falling short in key states.
Medicaid Requests for Proposals (RFPs) are long, dense, and difficult to navigate, leaving The Plans without the insights they need to compete effectively. Without a clear way to see why competitors win, proposals were falling short in key states.
Medicaid Requests for Proposals (RFPs) are long, dense, and difficult to navigate, leaving The Plans without the insights they need to compete effectively. Without a clear way to see why competitors win, proposals were falling short in key states.
The challenge wasn’t just a business problem, it was about giving The Plans the tools and insights they needed to navigate complex RFPs and compete effectively.
The challenge wasn’t just a business problem, it was about giving The Plans the tools and insights they needed to navigate complex RFPs and compete effectively.
With goals in mind, I focused on understanding The Plans to design solutions that supported their needs. I attended meetings with my manager to document their challenges, tools, and daily workflow, capturing key pain points and preferences.
I created a moodboard to guide the platform's look and feel while staying aligned with the brand. Using existing typography and the primary brand color, I developed a refined palette and sizing system inspired by the main website to create a familiar yet tool-specific experience.
Study the Landscape
Set the Visual Direction
Business Goals
Business Goals
Help The Plans win more Medicaid contracts
Provide an organized, user intuitive dashboard for all RFP-related content
Ensure design consistency as more data and components are added over time
Support collaboration and alignment across Plans
Help The Plans win more Medicaid contracts
Provide an organized, user intuitive dashboard for all RFP-related content
Ensure design consistency as more data and components are added over time
Support collaboration and alignment across Plans
To explore potential solutions, I analyzed existing dashboard experiences to understand effective visual and functional patters. Using example form Google, Pintrest, and Design.io to compare layouts, navigation, and data visuals to guide my design direction.
Univers
Regular, Bold, Light
Aa
Heading 01
Heading 02
Body 01
Body 02
Body 03
Univers - Bold
Univers - Bold
Univers - Regular
Univers - Regular
Univers - Light
40pt
32pt
24pt
20pt
16pt
View the UX Journey
This UX journey follows the path from user empathy to clear direction through maps, flows, and inspiration. Ready to keep going?
Click to view full process
Win Medicaid RFPs by staying competitive
Stay up to date on expectations, competitor strategies, and performance
Be consistent with the brand and standards
Easily access and understand key data and language to strengthen proposals
Win Medicaid RFPs by staying competitive
Stay up to date on expectations, competitor strategies, and performance
Be consistent with the brand and standards
Easily access and understand key data and language to strengthen proposals
User Goals
User Goals
View the UX Journey
This UX journey follows the path from user empathy to clear direction through maps, flows, and inspiration. Ready to keep going?
Click to view full process
Business Goals
Help The Plans win more Medicaid contracts
Provide an organized, user intuitive dashboard for all RFP-related content
Ensure design consistency as more data and components are added over time
Support collaboration and alignment across Plans
WIth goals in mind, I focused on understanding The Plans to design solutions that supported their needs. I attended meetings with my manager to document their challenges, tools, and daily workflow, capturing key pain points and preferences.
User Goals
Win Medicaid RFPs by staying competitive
Stay up to date on expectations, competitor strategies, and performance
Be consistent with the brand and standards
Easily access and understand key data and language to strengthen proposals
Just a few of the many notes I took during meetings :)
To explore potential solutions, I analyzed existing dashboard experiences to understand effective visual and functional patters. Using example form Google, Pintrest, and Design.io to compare layouts, navigation, and data visuals to guide my design direction.
Aa
Univers
Regular, Bold, Light
Heading 01
Univers - Bold
40pt
Heading 02
Univers - Bold
32pt
Body 01
Univers - Regular
24pt
Body 02
Univers - Regular
20pt
Body 03
Univers - Light
16pt
View the UX Journey
This UX journey follows the path from user empathy to clear direction through maps, flows, and inspiration. Ready to keep going?
Click to view full process
Design
Designing with Direction
Designing with Direction
Homepage
Homepage
In low-fidelity designs, I introduced a mission statement to help The Plans stay aligned with the platform's purpose.
In high-fidelity, this became a clear purpose statement, with added breadcrumbs for navigation clarity and a minimal color palette for a clean, professional feel. User testing confirmed the categories were intuitive and useful.
RFP Platform
Our Mission
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tincidunt nibh et erat fringilla, in facilisis arcu accumsan. Vivamus vulputate.
Explore National Trends
National RFP outcomes, category performance and Blue trends
Review Language/Solution
MIZOCK messaging, programs, and strategy toolkit
Benchmark RFPs
Winning RFP themes by category and strategy
At Mizock, our mission is to transform healthcare delivery through data-driven innovation and community-focused solutions. The Healthcare Insights Platform provides organizations with comprehensive analytics on population health trends, care delivery optimization, and strategic growth opportunities — enabling partners to make informed decisions and deliver exceptional outcomes for the communities they serve.
Home
Welcome to the Medicaid Intelligence Platform.
Disclaimer:
This platform is intended solely for internal use by authorized healthcare organizations and may not be reproduced, distributed, or disclosed to third parties without prior written consent from Mizock. The platform incorporates data from publicly available sources, including government-issued healthcare procurement documents. All external data is provided for informational purposes only and remains attributed to the original sources. Mizock does not warrant the accuracy, completeness, or timeliness of the information presented and disclaims liability for decisions made based on platform contents. Users are responsible for conducting independent verification and ensuring compliance with applicable regulations.
Benchmark RFPs
Winning RFP themes by category and payer
National Trends
National RFP performance and outcomes
Solution and Language Library
MIZOCK resources, programs, and system wide initiatives
For internal use only. Includes proprietary and AI-derived content.
MIZOCKhealth
In low-fi, all MCO data was shown in identical blue cards with no clear hierarchy, which made comparison difficult.
In high-fi, I added a main data visualization at the top to show overall wins and losses across years, with clickable bars that lead into details. The cards below now support this view with filters and color coding, letting users explore specific years, states, and MCOs more easily.
RFP Win/Loss Analysis
RFP Platform
Home
RFP Win/Loss Analysis
Explore National Trends
RFP Win/Loss Analysis
A visual overview of how plans are performing in competitive RFP’s across the country.
Year
Region
Plan Type
State
Defaults to today in Illinois
BCBS
RFP Wins - 23
RFP Losses - 3
Incumbent
100%
Win Rate 73%
100%
New Entry
0%
0%
0%
100%
Loss Rate 27%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Humana
RFP Wins - 24
RFP Losses - 5
Incumbent
0%
100%
Win Rate 83%
0%
100%
New Entry
0%
100%
Loss Rate 17%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Click to View Core Capabilities
Centene
RFP Wins - 26
RFP Losses - 5
Incumbent
0%
100%
Win Rate 87%
0%
100%
New Entry
0%
100%
Loss Rate 13%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Molina
RFP Wins - 19
RFP Losses - 5
Incumbent
0%
100%
Win Rate 68%
0%
100%
New Entry
0%
100%
Loss Rate 17%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
United Health Care
RFP Wins - 18
RFP Losses - 5
Incumbent
0%
100%
Win Rate 58%
0%
100%
New Entry
0%
100%
Loss Rate 42%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
CareSource
RFP Wins - 17
RFP Losses - 5
Incumbent
0%
100%
Win Rate 54%
0%
100%
New Entry
0%
100%
Loss Rate 46%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Aetna
RFP Wins - 18
RFP Losses - 5
Incumbent
0%
100%
Win Rate 48%
0%
100%
New Entry
0%
100%
Loss Rate 52%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
MIZOCKhealth
RFP Wins - tbt
RFP Losses - tbt
Incumbent
0%
100%
Win Rate n/a
0%
100%
New Entry
0%
100%
Loss Rate n/a
Win Rate n/a
Loss Rate n/a
Win Rate n/a
Loss Rate n/a
Home
National Trends
RFP Win/Loss Analysis
RFP Win/Loss Analysis
A visual overview of how plans are performing in competitive RFP’s across the country.
Year
MCO
State
Reset
Defaults to national level
For internal use only. Includes proprietary and AI-derived content.
MIZOCK
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Humana
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Molina
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Centene
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
BCBS
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
CareSource
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Other
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Aetna
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
MCO Total RFP Performance
Click MCO name or bar to view that MCO’s incumbent & new entry performance
MCO Trends Analysis
AETNA
MIZOCK
CARESOURCE
CENTENE
HUMANA
MOLINA
BCBS
0
10
20
30
40
50
60
70
28
10
47
10
10
6
8
26
56
10
49
44
Total Wins
Total Losses
Total count of RFP outcomes
2021 - 2024
MIZOCKhealth
In low-fi, I used scrollable sections, heavy strokes, and dense content as I was still learning Medicaid RFP structure, but it felt cramped and hard to use.
Benchmark RFP Categories
In high-fi, I removed strokes, added soft shadows, organized categories alphabetically, and made content clickable instead of scrollable. This created more breathing room and made it faster and easier for Plans to find and understand what they need.
In low-fidelity designs, I introduced a mission statement to help The Plans stay aligned with the platform's purpose.
RFP Platform
Our Mission
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tincidunt nibh et erat fringilla, in facilisis arcu accumsan. Vivamus vulputate.
Benchmark RFPs
Winning RFP themes by category and strategy
Explore National Trends
National RFP outcomes, category performance and Blue trends
Review Language/Solution
MIZOCK messaging, programs, and strategy toolkit
At Mizock, our mission is to transform healthcare delivery through data-driven innovation and community-focused solutions. The Healthcare Insights Platform provides organizations with comprehensive analytics on population health trends, care delivery optimization, and strategic growth opportunities — enabling partners to make informed decisions and deliver exceptional outcomes for the communities they serve.
Home
Welcome to the Medicaid Intelligence Platform.
Disclaimer:
This platform is intended solely for internal use by authorized healthcare organizations and may not be reproduced, distributed, or disclosed to third parties without prior written consent from Mizock. The platform incorporates data from publicly available sources, including government-issued healthcare procurement documents. All external data is provided for informational purposes only and remains attributed to the original sources. Mizock does not warrant the accuracy, completeness, or timeliness of the information presented and disclaims liability for decisions made based on platform contents. Users are responsible for conducting independent verification and ensuring compliance with applicable regulations.
Benchmark RFPs
Winning RFP themes by category and payer
National Trends
National RFP performance and outcomes
Solution and Language Library
MIZOCK resources, programs, and system wide initiatives
For internal use only. Includes proprietary and AI-derived content.
MIZOCKhealth
In high-fidelity, this became a clear purpose statement, with added breadcrumbs for navigation clarity and a minimal color palette for a clean, professional feel. User testing confirmed the categories were intuitive and useful.
In low-fi, I used scrollable sections, heavy strokes, and dense content as I was still learning Medicaid RFP structure, but it felt cramped and hard to use.
In high-fi, I removed strokes, added soft shadows, organized categories alphabetically, and made content clickable instead of scrollable. This created more breathing room and made it faster and easier for Plans to find and understand what they need.
In low-fi, all MCO data was shown in identical blue cards with no clear hierarchy, which made comparison difficult.
RFP Platform
Home
RFP Win/Loss Analysis
Explore National Trends
RFP Win/Loss Analysis
A visual overview of how plans are performing in competitive RFP’s across the country.
Year
Region
Plan Type
State
Defaults to today in Illinois
BCBS
RFP Wins - 23
RFP Losses - 3
Incumbent
100%
Win Rate 73%
100%
New Entry
0%
0%
0%
100%
Loss Rate 27%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Humana
RFP Wins - 24
RFP Losses - 5
Incumbent
0%
100%
Win Rate 83%
0%
100%
New Entry
0%
100%
Loss Rate 17%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Click to View Core Capabilities
Centene
RFP Wins - 26
RFP Losses - 5
Incumbent
0%
100%
Win Rate 87%
0%
100%
New Entry
0%
100%
Loss Rate 13%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Molina
RFP Wins - 19
RFP Losses - 5
Incumbent
0%
100%
Win Rate 68%
0%
100%
New Entry
0%
100%
Loss Rate 17%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
United Health Care
RFP Wins - 18
RFP Losses - 5
Incumbent
0%
100%
Win Rate 58%
0%
100%
New Entry
0%
100%
Loss Rate 42%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
CareSource
RFP Wins - 17
RFP Losses - 5
Incumbent
0%
100%
Win Rate 54%
0%
100%
New Entry
0%
100%
Loss Rate 46%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
Aetna
RFP Wins - 18
RFP Losses - 5
Incumbent
0%
100%
Win Rate 48%
0%
100%
New Entry
0%
100%
Loss Rate 52%
Win Rate 68%
Loss Rate 32%
Win Rate 68%
Loss Rate 32%
MIZOCKhealth
RFP Wins - tbt
RFP Losses - tbt
Incumbent
0%
100%
Win Rate n/a
0%
100%
New Entry
0%
100%
Loss Rate n/a
Win Rate n/a
Loss Rate n/a
Win Rate n/a
Loss Rate n/a
Home
National Trends
RFP Win/Loss Analysis
RFP Win/Loss Analysis
A visual overview of how plans are performing in competitive RFP’s across the country.
Year
MCO
State
Reset
Defaults to national level
For internal use only. Includes proprietary and AI-derived content.
MIZOCK
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Humana
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Molina
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Centene
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
BCBS
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
CareSource
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Other
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Aetna
Incumbent
Win Rate 78%
New Entry
Loss Rate 22%
RFP Wins - 23
RFP Losses - 3
2025 - 2021
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
Win Rate 78%
Loss Rate 22%
0%
100%
MCO Total RFP Performance
Click MCO name or bar to view that MCO’s incumbent & new entry performance
MCO Trends Analysis
AETNA
MIZOCK
CARESOURCE
CENTENE
HUMANA
MOLINA
BCBS
0
10
20
30
40
50
60
70
28
10
47
10
10
6
8
26
56
10
49
44
Total Wins
Total Losses
Total count of RFP outcomes
2021 - 2024
MIZOCKhealth
In high-fi, I added a main data visualization at the top to show overall wins and losses across years, with clickable bars that lead into details. The cards below now support this view with filters and color coding, letting users explore specific years, states, and MCOs more easily.
See it all in Figma
Want to dig deeper? You can explore more pages in Figma, from early wireframes to final designs.
Click to view design file
See it all in Figma
Want to dig deeper? You can explore more pages in Figma, from early wireframes to final designs.
Click to view design file
Drag down on laptops
Scroll down on laptops
Impact
Destination Reached
Final Solution
Impact
Lessons Learned
Next Steps
The platform transformed a complex set of RFPs into an intuitive, insight-driven tool. Branded typography, color, and layout combined with interactive data visualizations helped Medicaid plan teams quickly find trends and make informed decisions. The platform is set to launch in early 2026.
The platform transformed a complex set of RFPs into an intuitive, insight-driven tool. Branded typography, color, and layout combined with interactive data visualizations helped Medicaid plan teams quickly find trends and make informed decisions. The platform is set to launch in early 2026.
Launched two months ahead of schedule
Reduced reliance on external design resources
Turned leadership’s vision into a usable product
Platform became a foundation for ongoing development
Launched two months ahead of schedule
Reduced reliance on external design resources
Turned leadership’s vision into a usable product
Platform became a foundation for ongoing development
Working without a dedicated UX team taught me to trust my design decisions while remaining open to feedback. I learned the importance of advocating for UX and designing clarity into content-heavy platforms.
Working without a dedicated UX team taught me to trust my design decisions while remaining open to feedback. I learned the importance of advocating for UX and designing clarity into content-heavy platforms.
Future improvements include refining user stories, strengthening visual consistency, and enhancing micro-interactions to ensure usability as the platform evolves.
Future improvements include refining user stories, strengthening visual consistency, and enhancing micro-interactions to ensure usability as the platform evolves.
Some pictures from the internship
Some pictures from the internship
Destination Reached
Destination Reached
Impact
Launched two months ahead of schedule
Reduced reliance on external design resources
Turned leadership’s vision into a usable product
Platform became a foundation for ongoing development
Lessons Learned
Working without a dedicated UX team taught me to trust my design decisions while remaining open to feedback. I learned the importance of advocating for UX and designing clarity into content-heavy platforms.
Lets Find Our Direction Together
Let's find the next destination for great design together!
Lets Find Our Direction Together
Let's find the next destination for great design together!
Lets Find Our Direction Together
Let's find the next destination for great design together!
Overview
Designed a platform that simplifies 1,000+ pages of complex Medicaid RFPs into clear, interactive insights, helping a national health insurance company quickly see why competitors win and strengthen their own proposals.
My Roles
Sole UX Designer
Research, Testing, Design
Cross Functional Collaboration
Word
SharePoint
Client
Internship
Excel
Outlook
Figma
Business Senior Analyst, Government Markets
Government Solutions Senior Consultant
Director of Government Solutions (Manager)
Senior Director, Government Markets
Tools
Maze
Team Members
Design
Designing with Direction
Homepage
In low-fidelity designs, I introduced a mission statement to help The Plans stay aligned with the platform's purpose.
Low-Fidelity
Low-Fidelity
High-Fidelity
RFP Platform
Our Mission
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tincidunt nibh et erat fringilla, in facilisis arcu accumsan. Vivamus vulputate.
Benchmark RFPs
Winning RFP themes by category and strategy
Explore National Trends
National RFP outcomes, category performance and Blue trends
Review Language/Solution
MIZOCK messaging, programs, and strategy toolkit
High-Fidelity
In high-fidelity, this became a clear purpose statement, with added breadcrumbs for navigation clarity and a minimal color palette for a clean, professional feel. User testing confirmed the categories were intuitive and useful.
Drag down on laptops
See it all in Figma
Want to dig deeper? You can explore more pages in Figma, from early wireframes to final designs.
Click to view design file
At Mizock, our mission is to transform healthcare delivery through data-driven innovation and community-focused solutions. The Healthcare Insights Platform provides organizations with comprehensive analytics on population health trends, care delivery optimization, and strategic growth opportunities — enabling partners to make informed decisions and deliver exceptional outcomes for the communities they serve.
Home
Welcome to the Medicaid Intelligence Platform.
Disclaimer:
This platform is intended solely for internal use by authorized healthcare organizations and may not be reproduced, distributed, or disclosed to third parties without prior written consent from Mizock. The platform incorporates data from publicly available sources, including government-issued healthcare procurement documents. All external data is provided for informational purposes only and remains attributed to the original sources. Mizock does not warrant the accuracy, completeness, or timeliness of the information presented and disclaims liability for decisions made based on platform contents. Users are responsible for conducting independent verification and ensuring compliance with applicable regulations.
Benchmark RFPs
Winning RFP themes by category and payer
National Trends
National RFP performance and outcomes
Solution and Language Library
MIZOCK resources, programs, and system wide initiatives
For internal use only. Includes proprietary and AI-derived content.
MIZOCKhealth
In low-fi, I used scrollable sections, heavy strokes, and dense content as I was still learning Medicaid RFP structure, but it felt cramped and hard to use.
Benchmark RFP Categories
In high-fi, I removed strokes, added soft shadows, organized categories alphabetically, and made content clickable instead of scrollable. This created more breathing room and made it faster and easier for Plans to find and understand what they need.